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Frequently Asked Questions
What is Smart Face Zoom?
You can zoom straight into a face just by tapping the spacebar - making checking your subject’s face super quick. No more dragging around to get to your subject’s face while you’re zoomed into an image!
What is Ship to Editing Program?
With this feature, you can send your selected images directly to Lightroom or Capture One with a single click. The meta data (ratings) of the image from Narrative Select will appear inside your chosen editing program.
What is the Close-ups Panel?
Put simply, the Close-ups Panel shows you close-up crops of all the faces detected in an image.
The Close-ups Panel sits beside your image while culling, so you can see closeup details and the full picture, at the same time.
There are 3 different modes you can use the Close-ups panel in:
- Face Finder Mode - This automatically detects all the faces within one image and displays them in an easy to view manor for super quick culling. This is great for culling group shots!
- Individual Face Lock Mode - Where you can “lock on” to 1 or more faces and quickly breeze between a series of similar images while keeping your main subject’s face at the center of attention.
- Zoom Lock Mode - Where you can “lock on” to any area within the image - face or no face!
What are Focus Assessments?
Focus Assessments appear below your subject’s faces as a curved line icon. They give you information about how well that person is in focus. A red line means that your subject’s face is out of focus. A yellow line means the focus may be suboptimal so you might want to check if you’re unsure.
What are Eye Assessments?
Eye Assessments appear below your subject’s faces as an eye icon. They let you know the state of the subject’s eyes. A red eye means that your subject is blinking. A yellow eye means your subject may be squinting or have partially closed eyes.
What are Image Assessments?
Image Assessments manifest as little hexagons – yellow (moderate warning) or red (strong warning) – to let you know if we think there are other images (within a group of similar images) that may be better than this one. You can then choose to filter out any images with these warnings.
What is Photoshoot Scene Detection?
Narrative Select groups similar images from your shoot into ‘scenes’. This allows you to:
- Navigate quickly between scenes with a single keyboard shortcut
- Cycle through all the images in a single scene helping you to narrow down to the best
- Select an entire scene from your shoot for rating or rejection
The Select Pro Trial gives you access to all of the features available in Select Pro for 30 days. Once the trial runs out you will be asked if you want to continue using Select Pro, or downgrade to Select Basic (Free).
Our goal is to be here for a long time (and a good time). That means continuing to update app stability, improve our AI, and release new features on Select - making your culling experience even better over time. In order to do this however, we need to be able to dedicate constant resources to creating these app improvements.
We release multiple new versions of Select every month which automatically update on your computer. Without a subscription based model, we would not be able to improve Select beyond what it is today and you would be stuck with a version of our app that would eventually become outdated - we think that would be a shame.
You can check out what's new in the latest major releases here.
No! You do not need to enter your card details in order to start and use the Select Pro Trial.
Select is currently not compatible with Windows PCs.
We currently accept Visa, MasterCard credit and debit cards, Maestro, JCB, as well as American Express credit cards.
All payments are billed in USD.
The yearly subscription is paid once per year. Your first payment will be made when you upgrade to Select Pro. Following payments will be made annually on your billing anniversary.
The monthly subscription is paid once per calendar month on your billing anniversary.
If you cancel within 14 days of your initial order, you can be fully refunded by contacting Support at: [email protected]
If you cancel after 14 days, your payment is non-refundable and your service will continue until the end of that month’s billing period.
Nothing. Your images are always safe on your computer or hard drive. If you choose to not use Select at all in the future, your images will still retain the ratings and flags you may have applied while using Select Pro or Select Basic.
Currently, when a customer signs up with us they create one account that only they have a login for and can sign into across multiple computers. We do not have the functionality yet for other users to also signed in to that customer's account.
Narrative is a Software as a Service (SaaS) product so when a customer signs up to our terms they're signing up to using our software as a service over the internet on an ongoing subscription basis. This is different to a software license where you buy a one-off license and install and maintain software on your computer.